Legal & Governance
PAIA Manual
This manual has been prepared in accordance with Section 51 of the Promotion of Access to Information Act, 2 of 2000 (“PAIA”), as amended. It addresses the requirements of the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
The purpose of this manual is to facilitate requests for access to information held by Cyber Resilience and provide transparency regarding the categories of records maintained by the organisation.
ABOUT CYBER RESILIENCE
Cyber Resilience provides services in cybersecurity, digital forensics, governance, incident response, risk intelligence, managed security operations, and operational resilience. Cyber Resilience maintains an ISO/IEC 27001:2022 certified Information Security Management System (ISMS).
The organisation supports clients across governance maturity, cyber resilience, operational security, incident investigation, and cybersecurity advisory engagements.
CONTACT DETAILS
Information Officer Cyber Resilience
Email: info@cyberres.co.za
Website: www.cyberres.co.za
Telephone: 087 265 3683
RECORDS HELD BY CYBER RESILIENCE
Records maintained by Cyber Resilience may include:
- company registration and statutory records;
- governance and operational documentation;
- financial and accounting records;
- client agreements and operational records;
- cybersecurity assessment records;
- forensic and incident-related records;
- operational security documentation;
- supplier and procurement records;
- employee and human resource records;
- website and technical records;
- marketing and communication records;
- compliance and audit documentation.
Access to records may be subject to legal, operational, confidentiality, security, forensic, contractual, or regulatory restrictions.
REQUEST PROCEDURE
Requests for access to records must be submitted in accordance with PAIA requirements. They may be refused where law, confidentiality obligations, operational security requirements, legal privilege, forensic sensitivity, or the protection of third-party rights restrict disclosure.
Cyber Resilience reserves the right to request proof of identity, clarification of the request, or applicable fees where permitted by law.
POPIA ALIGNMENT
Cyber Resilience processes personal information in accordance with POPIA principles relating to accountability, processing limitation, purpose specification, information quality, openness, security safeguards, and data subject participation.
Further information on privacy and information-handling practices is available in the Privacy Policy.